Digital Product and Experience Design

Digital Product and Experience Design

Digital Product and Experience Design

Helping businesses explore and respond to the endless possibilities of the digital space.
Helping businesses explore and respond to the endless possibilities of the digital space.
Helping businesses explore and respond to the endless possibilities of the digital space.

Projects

事例や実績
Chester Ip-Selected Works-Principal-Mutual Fund
Chester Ip-Selected Works-Principal-Mutual Fund
Chester Ip-Selected Works-Principal-Mutual Fund
Experience Design Manager

Online Mutual Fund Investment Platform

I led product experiences at Principal Hong Kong using Design Sprints, reducing time-to-market by 20% and increasing team efficiency. Drove a 40% increase in feature prioritization accuracy via user research, competitive analysis, and design thinking workshops.

Additionally, I led the Customer Experience (CX) initiatives by redesigning the public website and legacy MPF platform to enhance brand alignment and improve user experience.

Company

Principal Financial Group, Inc.

Chester Ip-Selected Works-Principal-Mutual Fund
Chester Ip-Selected Works-Principal-Mutual Fund
Chester Ip-Selected Works-Principal-Mutual Fund
Product Design Lead

Card-Linked Loyalty Platform

As a Product Design Lead at Pulse iD, a Singapore startup, I led the design and launch of B2B cashback rewards solutions for 915M+ Visa cardholders across 23 Asia-Pacific markets, enhancing market expansion and user engagement.

Partnered with cross-functional leaders to develop and execute product strategy, aligning vision and roadmap with long-term growth goals.

Company

Chester Ip-Selected Works-Principal-Mutual Fund
Chester Ip-Selected Works-Principal-Mutual Fund
Chester Ip-Selected Works-Principal-Mutual Fund
Product Manager

AI Powered Influencer Marketing Software

As a Product Manager at CloudBreak, I successfully launched a B2B influencer platform within 6 months, from ideation to market. We achieved 100% on-time delivery and aligned 95% with business KPIs.

The platform was scaled into 4 Asian markets (Hong Kong, Taiwan, Malaysia, and Thailand) by introducing 6 core features, including Search and Discovery, Analytics, and Campaign Management.

By aligning product roadmaps with the priorities of our investors, we secured USD $1.3 million in funding. Additionally, I led a cross-functional team of 10 to deliver a high-quality minimum viable product, which drove market expansion and business growth.

Recognitions

The Alibaba Entrepreneurs Fund

Series A

|

Raised $1.3 million

Experience

経験
Experience Design Manager

2021-2025

2021-2025

金融服務

金融服務

Product Design Lead

2017-2021

金融科技

金融科技

Product Manager

2015-2017

初創公司

初創公司

Design Founder

CODIGI

2013-2018

設計創業

設計創業

User Experience Designer

2014-2015

用戶體驗

User Experience Designer

2014-2015

體驗設計
User Interface Developer

BlueRig

2012-2013

介面設計

介面設計

Visual Designer

2010-2012

視覺設計

視覺設計

Capabilities

技能
Product Design Expertise
  • Customer-Centric Design

  • Interaction design (IxD)

  • Visual design

  • Design systems and frameworks

  • Prototyping

  • Usability testing and research

User Research & Insights
  • User interviews and surveys

  • Persona development

  • Journey mapping

  • Data-driven decision-making

  • Competitive analysis

With a value-driven mindset, I focus on identifying opportunities to elevate businesses and deliver innovative, future-proof digital solutions.

Throughout my career, I’ve crafted a wide range of digital products for companies across technology, marketing, and finance industries.

自己紹介